ITIL® 4 FOUNDATION (ITIL® 4 FOUNDATION )

The ITIL® 4 Foundation course is aimed at: IT Professionals, Consultants, Managers and Auditors, such as CIOs, CTOs, IT/IS Managers, IT Consultants, Business Managers, Service Test Managers, ITSM Team Leaders, Designers, Planners and Trainers, and in general anyone who is already working or is about to enter, an IT Service Management environment or connected to ServiceNow.

ITIL® 4 Foundation requires a basic knowledge of Service Management and English for those who prefer the course with the materials in English.
To take the exam, you must have a PC with administrator privileges and no UDP and TCP ports blocked by security systems.

Study materials in digital version:
– ITIL Foundation Training Manual containing all the concepts presented,
– Course notes,
– A glossary,
– Official exam simulations.