Course Information
Course Code
ITIL® 4 SPECIALIST: IT ASSET MANAGEMENT - IT AM
Duration
3 Days
Delivery
Online Live, Self Paced
Exam Voucher
Included
Certification Body
PEOPLECERT
Certification
ITIL® 4 Specialist IT AM
What You Will Learn
The ITIL® 4 Specialist: IT Asset Management course aims to prepare participants to use the concepts of the ITIL® 4 ITAM framework to promote effective financial management and governance, control costs, manage risks, monitor, and ensure compliance. This module will also support effective decision-making regarding the purchase, reuse, retirement, and disposal of IT assets and assess the sustainability of IT asset decommissioning and disposal.
Course Curriculum
- Define IT Asset Management roles, responsibilities, knowledge, and skills.
- Plan and manage the entire lifecycle of all IT assets.
- Effectively automate IT Asset Management activities.
- Apply IT Asset Management metrics and success factors to improve performance.
- Measure, evaluate, and develop IT Asset Management capabilities using the ITIL Maturity Model.
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All You Need to Know
Who Should Attend
This course is intended for IT professionals already certified ITIL® 4 Foundation who wish to obtain the ITIL 4 Specialist IT AM certification.
Prerequisites
You must have the ITIL® Foundation Certificate to take the exam.
Course Materials
Study materials in digital version:
– ITIL Training Manual containing all the concepts presented,
– Course notes,
– A glossary,
– Official exam simulations.