Course Information
What You Will Learn
Course Curriculum
- Analyze available solutions and potential benefits using a vendor-neutral approach.
- Identify, select, and effectively deliver optimized cloud services.
- Facilitate value co-creation through the procurement and integration of cloud services using the ITIL 4 framework
- Adopt an end-to-end user journey for customer-centric cloud procurement.
- Simulated exams with in-class corrections.
- Practical examples / Thematic insights.
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All You Need to Know
IT Professionals, CIOs, CTOs, This course is intended for IT professionals already certified in the ITIL® 4 Foundation who wish to obtain the ITIL 4 Specialist AMCS certification.
– IT/IS Managers, IT Security Managers
– Business Managers, Team Leaders, Designers, Planners, IT Consultants, IT Auditors
– IT Security Managers, Service Test Managers and IT Consultants
– ITSM Trainers and Coaches
– Professionals in the IT Service Management environment.
Participants in the ITIL 4 AMCS course do not need to have a specific certification, but they do need to have a good knowledge of the English language.
Study materials in digital version:
– ITIL Training Manual containing all the concepts presented,
– Course notes,
– A glossary,
– Official exam simulations.