COMPTIA A+
The CompTIA A+ certification internationally certifies the skills of IT professionals and technicians who work or intend to work as systems engineers, technical help desk operators...
The CompTIA A+ certification internationally certifies the skills of IT professionals and technicians who work or intend to work as systems engineers, technical help desk operators , or in general acquire the skills to manage and resolve critical IT operations support tasks, providing comprehensive coverage of key technologies and infrastructures, from security to networking and virtualization.
The course is divided into two CORE tracks: – CORE 1: Hardware, Networking and Infrastructure, Mobile Devices, Virtualization & Cloud Computing – CORE 2: Software, Operating Systems, Security, SW troubleshooting, Operational Procedures.
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System Administrators, Service Desk Analyst, Data & Desktop Support Technician & Administrators, Help Desk Technician, Technical Support Specialist, End User Computing Technician Field Service Technician, Associate Network Engineer, System Support Specialist
To participate in this course, it is preferable to have at least one year of previous experience in the sector.
CompTIA A+ is a course that can be taken even by beginners , as it provides an in-depth introduction to the skills needed to launch a career in IT.
Senior professionals with extensive field experience as system and network administrators, holding numerous CompTIA certifications and accredited as official CompTIA instructors
The course includes, for both CORE 1 and CORE 2:
– Course slides
– Official CompTIA guide in digital format in English
– Online database with official CompTIA exam practice exercises
– 12-month access to the set of official online labs on the CompTIA platform, which are useful for practical application of concepts and exam preparation.
Exams can be purchased in addition to the participation fee for those interested in certification in addition to learning the concepts and practical techniques.
The course explores both CORE 1 and CORE 2 and prepares for both exams that make up the A+ certification.
79 CPE ISACA
- MOBILE DEVICES - Given a scenario, install and configure laptop hardware and components. - Compare and contrast the display components of mobile devices. - Given a scenario, set up and configure accessories and ports of mobile devices. - Given a scenario, configure basic mobile-device network connectivity and application support.
- NETWORKING - Compare and contrast Transmission Control Protocol (TCP) and User Datagram - Protocol (UDP) ports, protocols, and their purposes. - Compare and contrast common networking hardware. - Compare and contrast protocols for wireless networking. - Summarize services provided by networked hosts. - Given a scenario, install and configure basic wired/wireless small office/home office (SOHO) networks. - Compare and contrast common network configuration concepts. - Compare and contrast Internet connection types, network types, and their features. - Given a scenario, use networking tools.
- HARDWARE - Explain basic cable types and their connectors, features, and purposes. - Given a scenario, install the appropriate RAM. - Given a scenario, select and install storage devices. - Given a scenario, install and configure motherboards, central processing units (CPUs), and add-on cards. - Given a scenario, install or replace the appropriate power supply. - Given a scenario, deploy and configure multifunction devices/printers and settings. - Given a scenario, install and replace printer consumables.
- VIRTUALIZATION AND CLOUD COMPUTING - Summarize cloud-computing concepts. - Summarize aspects of client-side virtualization.
- HARDWARE AND NETWORK tROUBLESHOOTING - Given a scenario, apply the best practice methodology to resolve problems. - Given a scenario, troubleshoot problems related to motherboards, RAM, CPU, and power. - Given a scenario, troubleshoot and diagnose problems with storage drives and RAID arrays. - Given a scenario, troubleshoot common issues with mobile devices. - Hardware and Network Troubleshooting - Given a scenario, troubleshoot problems with wired and wireless networks.
- OPERATING SYSTEMS - Identify basic features of Microsoft Windows editions. - Given a scenario, use the appropriate Microsoft command-line tool. - Given a scenario, use the appropriate Microsoft Windows 10 - Given a scenario, use features and tools of the Microsoft Windows 10 operating system (OS). - Given a scenario, use the appropriate Windows settings. - Given a scenario, configure Microsoft Windows networking features on a client/desktop. - Given a scenario, apply application installation and configuration concepts. - Explain common OS types and their purposes. - Given a scenario, perform OS installations and upgrades in a different OS environment. - Identify common features and tools of the macOS/desktop OS. - Identify common features and tools of the Linux client/desktop OS.
- SECURITY - Summarize various security measures and their purposes. - Compare and contrast wireless security protocols and authentication methods. - Given a scenario, detect, remove, and prevent malware using the appropriate tools and methods. - Explain common social-engineering attacks, threats, and vulnerabilities. - Given a scenario, configure a workstation to meet best practices for security. - Explain common methods for securing mobile and embedded devices. - Given a scenario, manage and configure basic security settings in the Microsoft Windows OS. - Given a scenario, use common data destruction and disposal methods. - Given a scenario, configure appropriate security settings on small office/home office (SOHO) wireless and wired networks. Given a scenario, install and configure browsers and relevant security settings.
- SOFTWARE TROUBLESHOOTING - Given a scenario, troubleshoot common Windows OS problems. - Given a scenario, troubleshoot common personal computer (PC) security issues. - Given a scenario, use best practice procedures for malware removal. - Given a scenario, troubleshoot common mobile OS and application issues. - Given a scenario, troubleshoot common mobile OS and application security issues.
- OPERATIONAL PRCEDURES - Given a scenario, implement best practices associated with documentation and support systems information management. - Explain basic change-management best practices. - Given a scenario, implement workstation backup and recovery methods. - Given a scenario, use common safety procedures. - Summarize environmental impacts and local environmental control - Explain the importance of prohibited content/activity and privacy, licensing, and policy concepts. - Given a scenario, use proper communication techniques and professionalism. - Identify the basics of scripting. - Given a scenario, use remote access technologies.
Course Pricing Options
Choose the package that best fits your learning goals and professional background
Live course + exam
Self Paced E-Learning + Exam
The standalone e-learning course includes, for both CORE 1 and CORE 2:
– Course slides
– Official CompTIA guide in digital format in English
– Online database with official CompTIA exam practice exercises
– Rich set of online laboratories on the CompTIA platform functional to the practical application of the concepts
Exams can be purchased in addition to the participation fee, for those interested in certification in addition to learning the concepts and practical techniques
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