Course Overview
What You Will Learn
Upon completion of the course, participants will be able to: - understand server administration concepts; - understand virtualization and cloud computing; - understand physical and network security concepts; - manage physical inventory and assets; - manage server hardware; - configure storage management; - install and configure an operating system; - troubleshoot operating system, application, and network configurations; - maintain and manage servers after installation; - manage data security; - manage service and data availability; - decommission servers.
Who Should Attend
Service Desk Analyst, Data Support Technician, Help Desk Tech, Desktop Support Administrator, Technical Support Specialist, End User Computing Technician, Field Service Technician, Help Desk Technician, Associate Network Engineer System Support Specialist
Prerequisites
There are no mandatory requirements, but for effective participation and understanding, basic computer skills and at least 18-24 months of experience are recommended. CompTIA A+ certification or equivalent knowledge is recommended.