Great starting point for an IT career
I had no formal IT background, so I appreciated how the course introduced the fundamentals step by step. The labs gave me…
Course Information
Course Code
COMPTIA A+
Duration
10 Days
Delivery
Online Live, Self Paced
Exam Voucher
Included
Certification Body
CompTIA
Certification
A+
What You Will Learn
Upon completion of this course, students will be able to: - take the CompTIA A+ Core 1 and Core 2 certification exams - identify, use, and connect hardware components and devices - install and support the Windows operating system, including command-line and client support, and understand Mac OS, Linux, and mobile OS functionality - troubleshoot PC and mobile device issues and provide application security support - distinguish and explain the differences between different types of networks and connections, including TCP/IP, WIFI, and SOHO - troubleshoot device and network issues - identify and defend against security vulnerabilities in devices and their network connections - install and configure laptops and other mobile devices - illustrate cloud computing concepts and configure client-side virtualization - follow best practices for security, environmental impact, communication, and professionalism to effectively isolate the problem
Course Curriculum
- MOBILE DEVICES - Given a scenario, install and configure laptop hardware and components. - Compare and contrast the display components of mobile devices. - Given a scenario, set up and configure accessories and ports of mobile devices. - Given a scenario, configure basic mobile-device network connectivity and application support.
- NETWORKING - Compare and contrast Transmission Control Protocol (TCP) and User Datagram - Protocol (UDP) ports, protocols, and their purposes. - Compare and contrast common networking hardware. - Compare and contrast protocols for wireless networking. - Summarize services provided by networked hosts. - Given a scenario, install and configure basic wired/wireless small office/home office (SOHO) networks. - Compare and contrast common network configuration concepts. - Compare and contrast Internet connection types, network types, and their features. - Given a scenario, use networking tools.
- HARDWARE - Explain basic cable types and their connectors, features, and purposes. - Given a scenario, install the appropriate RAM. - Given a scenario, select and install storage devices. - Given a scenario, install and configure motherboards, central processing units (CPUs), and add-on cards. - Given a scenario, install or replace the appropriate power supply. - Given a scenario, deploy and configure multifunction devices/printers and settings. - Given a scenario, install and replace printer consumables.
- VIRTUALIZATION AND CLOUD COMPUTING - Summarize cloud-computing concepts. - Summarize aspects of client-side virtualization.
- HARDWARE AND NETWORK tROUBLESHOOTING - Given a scenario, apply the best practice methodology to resolve problems. - Given a scenario, troubleshoot problems related to motherboards, RAM, CPU, and power. - Given a scenario, troubleshoot and diagnose problems with storage drives and RAID arrays. - Given a scenario, troubleshoot common issues with mobile devices. - Hardware and Network Troubleshooting - Given a scenario, troubleshoot problems with wired and wireless networks.
- OPERATING SYSTEMS - Identify basic features of Microsoft Windows editions. - Given a scenario, use the appropriate Microsoft command-line tool. - Given a scenario, use the appropriate Microsoft Windows 10 - Given a scenario, use features and tools of the Microsoft Windows 10 operating system (OS). - Given a scenario, use the appropriate Windows settings. - Given a scenario, configure Microsoft Windows networking features on a client/desktop. - Given a scenario, apply application installation and configuration concepts. - Explain common OS types and their purposes. - Given a scenario, perform OS installations and upgrades in a different OS environment. - Identify common features and tools of the macOS/desktop OS. - Identify common features and tools of the Linux client/desktop OS.
- SECURITY - Summarize various security measures and their purposes. - Compare and contrast wireless security protocols and authentication methods. - Given a scenario, detect, remove, and prevent malware using the appropriate tools and methods. - Explain common social-engineering attacks, threats, and vulnerabilities. - Given a scenario, configure a workstation to meet best practices for security. - Explain common methods for securing mobile and embedded devices. - Given a scenario, manage and configure basic security settings in the Microsoft Windows OS. - Given a scenario, use common data destruction and disposal methods. - Given a scenario, configure appropriate security settings on small office/home office (SOHO) wireless and wired networks. Given a scenario, install and configure browsers and relevant security settings.
- SOFTWARE TROUBLESHOOTING - Given a scenario, troubleshoot common Windows OS problems. - Given a scenario, troubleshoot common personal computer (PC) security issues. - Given a scenario, use best practice procedures for malware removal. - Given a scenario, troubleshoot common mobile OS and application issues. - Given a scenario, troubleshoot common mobile OS and application security issues.
- OPERATIONAL PRCEDURES - Given a scenario, implement best practices associated with documentation and support systems information management. - Explain basic change-management best practices. - Given a scenario, implement workstation backup and recovery methods. - Given a scenario, use common safety procedures. - Summarize environmental impacts and local environmental control - Explain the importance of prohibited content/activity and privacy, licensing, and policy concepts. - Given a scenario, use proper communication techniques and professionalism. - Identify the basics of scripting. - Given a scenario, use remote access technologies.
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All You Need to Know
Who Should Attend
System Administrators, Service Desk Analyst, Data & Desktop Support Technician & Administrators, Help Desk Technician, Technical Support Specialist, End User Computing Technician Field Service Technician, Associate Network Engineer, System Support Specialist
Prerequisites
To participate in this course, it is preferable to have at least one year of previous experience in the sector.
CompTIA A+ is a course that can be taken even by beginners , as it provides an in-depth introduction to the skills needed to launch a career in IT.
Course Materials
The course includes, for both CORE 1 and CORE 2:
– Course slides
– Official CompTIA guide in digital format in English
– Online database with official CompTIA exam practice exercises
– 12-month access to the set of official online labs on the CompTIA platform, which are useful for practical application of concepts and exam preparation.
Exams can be purchased in addition to the participation fee for those interested in certification in addition to learning the concepts and practical techniques.
Upcoming Certified HW, SW and System Administration Batches
Pick a start date that works for you — every cohort includes the same official courseware, live instructor access and exam voucher.
| Start | End | Status | Study Mode | |
|---|---|---|---|---|
| 14/09/2026 | 25/09/2026 | Open | Online Live | |
| 19/10/2026 | 30/10/2026 | Open | Online Live | |
| 16/11/2026 | 27/11/2026 | Wait List | Online Live | |
| 01/09/2026 | 31/12/2026 | Open | Self-Paced |
No batches match your filters — try widening the date range.
What Our Learners Say
The Core 1 and Core 2 structure made the learning path easy to follow. The practical exercises also helped me feel more confident with common IT support tasks.
The hands-on labs were especially useful. Working through troubleshooting scenarios helped me understand how the concepts apply in real support environments.
A solid introduction to hardware, networking and troubleshooting. The practical modules were the strongest part of the training for me.
The courseware was clear and well organised, and the combination of instructor guidance and practice activities made the exam preparation much easier.
Good overall value, especially with the exam voucher and lab access included. I found the troubleshooting and operating system sections particularly useful.
Career Opportunities After SYSTEM ADMINISTRATION Training
Front-line technical support for hardware, software, and network issues -- often the first step into an IT career.
Hiring Companies
Accenture
IBM
Capgemini
Atos
DXC Technology
Average Salary
Provides deeper troubleshooting for desktops, mobile devices, and applications, escalating complex issues as needed.
Hiring Companies
Dell Technologies
HP
Lenovo
Cisco
Fujitsu
Average Salary
Installs, maintains, and repairs hardware and network equipment on-site for clients or internal teams.
Hiring Companies
Xerox
Konica Minolta
Ricoh
Siemens
Schneider Electric
Average Salary
Supports network configuration, monitoring, and troubleshooting under senior engineers -- often a next step after A+.
Hiring Companies
BT
Vodafone
Orange Business
Nokia
Ericsson
Average Salary
Frequently Asked Questions
The CompTIA A+ certification course covers essential IT support skills across Core 1 and Core 2. Topics include hardware, networking, mobile devices, operating systems, virtualisation and cloud computing, cybersecurity, software troubleshooting and IT operational procedures.
No formal IT experience or prerequisite is required to start CompTIA A+ training. The course is suitable for beginners, career changers and aspiring IT support professionals. Basic familiarity with computers can be helpful but is not mandatory.
Yes, the CompTIA A+ training programme includes an official CompTIA exam voucher. The programme also provides access to official online labs so learners can practise technical skills before taking the certification exams.
The instructor-led CompTIA A+ programme runs over 10 days. Learners can choose Online Live instructor-led training or a Self-Paced e-learning option, depending on their schedule and preferred learning style.
CompTIA A+ certification can help prepare you for entry-level IT roles such as Help Desk Technician, IT Support Technician, Technical Support Specialist, Desktop Support Administrator, Field Service Technician and Associate Network Engineer.