This course is intended for IT professionals already certified ITIL® 4 Foundation who wish to obtain the ITIL 4 Specialist IT AM certification.
You must have the ITIL® Foundation Certificate to take the exam.
The instructors are professionals and consultants who apply IT Service Management topics on a daily basis in the field in organizations of varying levels of complexity and in different sectors. They are certified with the highest level of IT Service Management (ITIL), as well as ISO20000-1 and ISO270001 auditors, and expert trainers accredited as ITIL® ATs (Accredited Trainers) by PeopleCert. PROFICE is accredited as an ATO Affiliate and delivers the course in collaboration with its Partner Green Mill Solutions, an ATO accredited by PeopleCert.
Study materials in digital version:
– ITIL Training Manual containing all the concepts presented,
– Course notes,
– A glossary,
– Official exam simulations.
The course includes the ITIL® 4 Specialist IT AM exam, with an official certificate issued by PeopleCert.
To take the exam, you must have a PC with administrator privileges and no UDP and TCP ports blocked by systems or security policies.
ITIL® is a registered trademark of PeopleCert Group and may only be used with the prior authorization of PeopleCert. All rights reserved.
24 PMI PDUs and 23 ISACA CPEs