ITIL® 4 SPECIALIST: HIGH VELOCITY IT- HVIT
The ITIL® Specialist High Velocity IT (HVIT) course explores how digital organizations operate and the functions of digitalized operating models in high-velocity environments. The...
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This course is aimed at IT professionals already certified ITIL® 4 Foundation, who wish to obtain the title of ITIL Managing Professional (MP).
You must have the ITIL® 4 Foundation Certificate to take the exam.
The instructors are professionals and consultants who apply IT Service Management topics on a daily basis in the field in organizations of varying levels of complexity and in different sectors. They are certified with the highest level of IT Service Management (ITIL), as well as ISO20000-1 and ISO270001 auditors, and expert trainers accredited as ITIL® ATs (Accredited Trainers) by PeopleCert. PROFICE is accredited as an ATO Affiliate and delivers the course in collaboration with its Partner Green Mill Solutions, an ATO accredited by PeopleCert.
Study materials in a digital version:
– ITIL Training Manual containing all the concepts presented,
– Course notes,
– A glossary,
– Official exam simulations,
The course includes the ITIL® 4 Specialist VHIT exam, with an official certificate issued by PeopleCert.
To take the exam, you must have a PC with administrator privileges and no UDP and TCP ports blocked by systems or security policies.
ITIL® is a registered trademark of PeopleCert Group and may only be used with the prior authorization of PeopleCert. All rights reserved.
24 PMI PDUs and 23 ISACA CPEs
Basic concepts and objectives of High Velocity IT, the relationship between the Digital Product Lifecycle and the ITIL Operating Model. Digital Organization. Digital Transformation. IT Transformation. IT and IoT. Digital products and services. Digital technology. Valuable Investment. Fast Development. Resilient Operation. Co-Created Value. Assured Conformance. The Digital Product Lifecycle and its relationship with the four dimensions of Service Management, the ITIL Service Value System, and the Service Value Chain.
Principles, models, and fundamental concepts for High Velocity IT. Ethics. Safety culture. Agile. Lean. Resilient. Continuous. Toyota Kata. Service-Dominant Logic. Design Thinking. Complexity Thinking. Cynefin
Supporting practices for achieving value with High Velocity IT. Portfolio management. Relationship management. Business analysis. Architecture management. Deployment management. Service validation and testing. Software development and management. Availability management. Capacity and performance management. Monitoring and event management. Problem management. Service continuity management. Infrastructure and platform management. Service design.
Exercises through official exam simulations.
Voucher for the Certification Exam will be issued.
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