ITIL® 4 LEADER: DIGITAL AND IT STRATEGY – DITS

The main topics of the course are: - Demonstrate the use of ITIL guiding principles in decisions and activities related to digital and IT strategy - Understand why organizations must change the way they do business in the context of digital and IT technology, and relate this to the strategy concepts they will need to master as they make these changes - Connect the concepts of digital and IT strategy, the service value system, and the service value chain and explain how they work together to create value in markets being transformed by digital and IT technology - Understand how an organization uses digital and IT strategy to remain agile in environments heavily influenced by digital technology - Understand the strategic approaches enabled by digital and IT technology to achieve customer/market relevance and operational excellence - Understand the risks and opportunities of digital and IT strategy - Understand the steps and techniques involved in defining and promoting a digital and IT strategy - Understand how to implement a digital and IT strategy - Practice through official exam simulations. - Release of the voucher for the Certification Exam.