ISO 19011 and ISO17021 – AUDITING TECHNIQUES – AICQ-SICEV

The course includes an in-depth study of the following topics, complemented by case study exercises: - National and European accreditation and certification systems and related regulations; - Types of audits; - The ISO 19011 standard; - Regulatory references: 1) Terms and definitions; 2) Principles of auditing; 3) Management of an audit program; 4) Audit activities; 5) Auditor competence and evaluation; - Sampling principles; - Identifying critical factors; - Nonconformities: correction and corrective actions; - Code of ethics for certified auditors (AICQ-SIEV); - Overview of the AICQ-SICEV certification schemes for EMS, QMS, SGS, and ISMS auditors.