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Aspiring Internal Auditors, Function Managers, Project Managers, Business Unit Managers. Quality Auditors.
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Aspiring Internal Auditors, Function Managers, Project Managers, Business Unit Managers. Quality Auditors.
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Felice.deangelis@proficegroup.itThe course explores the following topics in depth, complemented by exercises designed to provide a practical understanding of how to perform internal audits in accordance with the standard: - The role of the internal quality auditor; - Terminology; - Quality management models and tools; - Product and system certification; - Requirements and interpretation of the ISO 9001 and ISO 19011 standards; - Audit types and methods; - Conducting the audit: gathering and classifying evidence; - Planning, preparation, and execution techniques for internal and supplier audits; - Organization, communication, and teamwork techniques; - Nonconformities and noncompliant situations; - Report writing; - The difference between an auditor and a lead auditor; - The auditor's code of ethics.
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