Privacy & Cookies
Privacy Policy
This information, drawn up in compliance with the GDPR 679/16, is also made pursuant to Legislative Decree no. 101/2018 to those who interact with the Web Services of Profice Srl (P. IVA 02487960201), hereinafter also Profice, through this Privacy Policy intends to define your rights and answer all your questions relating to the management of personal data.
The data controller is Profice Srl with registered office in via Fernelli n ° 28, 46100, Mantua (MN). To receive more information, contact: profice@legalmail.it.
1. What information do we collect?
We collect and elaborate your personal data when you interact with us and with our services and when you acquire Profice goods and services. The personal data that we elaborate include:
- your name;
- your username and password (encrypted), for registered users;
- the residence or work address, the e -mail address and/or the telephone number;
- your professional title;
- other data necessary for the formulation of an offer or to respond to your requests;
- information relating to the browser or device with which you have access to our websites;
- the internet browser and the operating system;
- communications made to our customer service and/or other information that provided us.
- your name;
- your username and password (encrypted), for registered users;
- the residence or work address, the e -mail address and/or the telephone number;
- your professional title;
- other data necessary for the formulation of an offer or to respond to your requests;
- information relating to the browser or device with which you have access to our websites;
- the internet browser and the operating system;
- communications made to our customer service and/or other information that provided us.
2. How do we use this information?
We develop the personal data specified in paragraph 1 for the following purposes:
- if necessary for the stipulation and fulfillment of a contract with you. This may include the verification of your identity, communication with the customer, the provision of services.
- to comply with regulations and with current legislation;
- in accordance with the legitimate interest of profice in protecting the legitimate commercial interests and legal rights of profice, including but not limited to use during legal proceedings, for compliance, for regulatory and investigative purposes (including the dissemination of information relating to procedures or legal actions);
- with your explicit consent, to respond to any comment or complaints that we could receive from you, and/or in accordance with our legitimate interests, also to deepen any complaints received by you or others regarding our website, or to Products or Profice services; - We could use the information you provide to customize (i) our communications with you; (ii) our websites and (III) products or services for customers; - to monitor the use of our Internet sites and online services. We could use your information to control, improve and protect our services, content, services and websites, online and offline, in accordance with our legitimate interests;
- In the event that you contact us by telephone, the calls could be recorded for quality, training and safety reasons, in accordance with the legitimate interests of Profice;
- Profice could use your information to invite you to participate in market research or surveys.
- Profice could also involve you in direct marketing initiatives with reference to specific products and services. Direct electronic marketing will be used only after you have given your consent to receive it, or (where it is allowed) will be granted the opportunity to cancel this option. However, you will continue to have the opportunity to cancel from any electronic marketing activity directed at any time, following the instructions specified in specific communication.
- if necessary for the stipulation and fulfillment of a contract with you. This may include the verification of your identity, communication with the customer, the provision of services.
- to comply with regulations and with current legislation;
- in accordance with the legitimate interest of profice in protecting the legitimate commercial interests and legal rights of profice, including but not limited to use during legal proceedings, for compliance, for regulatory and investigative purposes (including the dissemination of information relating to procedures or legal actions);
- with your explicit consent, to respond to any comment or complaints that we could receive from you, and/or in accordance with our legitimate interests, also to deepen any complaints received by you or others regarding our website, or to Products or Profice services; - We could use the information you provide to customize (i) our communications with you; (ii) our websites and (III) products or services for customers; - to monitor the use of our Internet sites and online services. We could use your information to control, improve and protect our services, content, services and websites, online and offline, in accordance with our legitimate interests;
- In the event that you contact us by telephone, the calls could be recorded for quality, training and safety reasons, in accordance with the legitimate interests of Profice;
- Profice could use your information to invite you to participate in market research or surveys.
- Profice could also involve you in direct marketing initiatives with reference to specific products and services. Direct electronic marketing will be used only after you have given your consent to receive it, or (where it is allowed) will be granted the opportunity to cancel this option. However, you will continue to have the opportunity to cancel from any electronic marketing activity directed at any time, following the instructions specified in specific communication.
3. With whom and where will we share your personal information?
We could share your personal information with our associated to be able to process them and allow administration activities within the group and to provide products or services in which some elements of the same are provided by companies in the group other than that you have contacted directly.
Profice could also share your personal information with third parties listed below:
- our auditors, professional consultants, teachers, accountants, legal and financial consultants;
- marketing and communications agencies that have agreed to process users' personal data in accordance with this privacy policy;
- companies that deal with market research;
- Our suppliers, commercial partners and subcontractors.
Personal data could be shared with government authorities and/or law enforcement agents if necessary for the purposes previously specified, if required by law or if necessary to guarantee the legal protection of the legitimate interests of Profice, in accordance with the legislation in force. Personal data could be shared with third party service providers who will elaborate them on behalf of Profice for the purposes indicated above. These third parties include, but are not limited to, hosting service providers for websites, maintenance, call center and marketing activities.
In the event that our activity or part of the same is sold or integrated with another company, the information that concern you will be disclosed to our consultants and those of the future buyer and will be transferred to the new owners of the activity.
Profice could also share your personal information with third parties listed below:
- our auditors, professional consultants, teachers, accountants, legal and financial consultants;
- marketing and communications agencies that have agreed to process users' personal data in accordance with this privacy policy;
- companies that deal with market research;
- Our suppliers, commercial partners and subcontractors.
Personal data could be shared with government authorities and/or law enforcement agents if necessary for the purposes previously specified, if required by law or if necessary to guarantee the legal protection of the legitimate interests of Profice, in accordance with the legislation in force. Personal data could be shared with third party service providers who will elaborate them on behalf of Profice for the purposes indicated above. These third parties include, but are not limited to, hosting service providers for websites, maintenance, call center and marketing activities.
In the event that our activity or part of the same is sold or integrated with another company, the information that concern you will be disclosed to our consultants and those of the future buyer and will be transferred to the new owners of the activity.
4. How long are your personal data stored?
Profice will not retain your personal data longer than necessary, whatever the purpose, and will only deal with the personal information necessary for this purpose. In addition, we are required to keep some information as required by law and for a reasonably necessary time to meet the legal requirements, resolve disputes, avoid fraud and abuse and implement our terms and conditions.
In the event that you are a customer, we will hold out your information for the duration of the contractual relationship between you and Profice, and subsequently for a period of 12 months.
In the event that you are a potential customer, and if you have expressly agreed to be contacted by Profice, we will keep your data (a) until you decide not to receive any communication from Profice anymore or, if you have given up to receive them, (b) until you interact with us and with our content; or (c) for 12 months since you interacted for the last time with us or with our content.
In the case of any contact that you may have with the customer service team, we will take this information until necessary to solve the problem and then for two weeks since the problem was solved.
We will take the information that concerns you for a short period beyond the specified conservation period, to allow the revision of information and to allow its cancellation. In some cases, Profice could be required by law to keep certain information for specific periods different from what is indicated above.
In the event that you are a customer, we will hold out your information for the duration of the contractual relationship between you and Profice, and subsequently for a period of 12 months.
In the event that you are a potential customer, and if you have expressly agreed to be contacted by Profice, we will keep your data (a) until you decide not to receive any communication from Profice anymore or, if you have given up to receive them, (b) until you interact with us and with our content; or (c) for 12 months since you interacted for the last time with us or with our content.
In the case of any contact that you may have with the customer service team, we will take this information until necessary to solve the problem and then for two weeks since the problem was solved.
We will take the information that concerns you for a short period beyond the specified conservation period, to allow the revision of information and to allow its cancellation. In some cases, Profice could be required by law to keep certain information for specific periods different from what is indicated above.
5. Where are your data archived?
The personal data that normally concern you are archived on Iialian national servers and in some cases on servers in the European economic area ("Eea"). For certain specific needs, the personal data that concern you, could be transferred and archived outside the European economic area ("EEA"). Furthermore, they could be processed by staff outside the EA which operates on behalf of Profice or one of its suppliers, in which case the European Commission must have approved the legislation on the protection of the third country's data or other adequate protection measures must be taken. Further information may be requested from the team that deals with the protection of privacy.
6. What are your rights in relation to your personal data?
You have the right to ask us not to elaborate your personal data for commercial purposes. You can exercise your rights to avoid this processing by appealing certain boxes on the forms with which we collect your data, or by selecting the "UnsuscriBe" button (cancel registration) on any communication that we send you, or also contacting Profice.
In the event that you have given the consent to the use of your personal data by Profice, you can withdraw this consent at any time.
If the information you proficy has on you is inaccurate or incomplete, you can notify it and ask to correct or modify them.
You also have the right, with some exceptions and qualifications, to ask us to provide you with a copy of your personal data of which Profice has.
In the event that you have provided us with your data and such data are processed with automated means, you may ask that such data are provided to you in a structured format, legible on computer.
If you want to file a complaint on the way we have processed your personal data, you may have the opportunity to ask us to limit its use until this dispute is resolved. In some circumstances, you can request the cancellation of your personal data (a) by withdrawing the consent granted to Profice for the use of this information; (b) if it is no longer necessary to profice to use your personal data; (c) if you oppose the use of your personal data and profice has no valid reason to continue using them; or (D) If we have not managed your personal data in accordance with our obligations.
In the event that you have given the consent to the use of your personal data by Profice, you can withdraw this consent at any time.
If the information you proficy has on you is inaccurate or incomplete, you can notify it and ask to correct or modify them.
You also have the right, with some exceptions and qualifications, to ask us to provide you with a copy of your personal data of which Profice has.
In the event that you have provided us with your data and such data are processed with automated means, you may ask that such data are provided to you in a structured format, legible on computer.
If you want to file a complaint on the way we have processed your personal data, you may have the opportunity to ask us to limit its use until this dispute is resolved. In some circumstances, you can request the cancellation of your personal data (a) by withdrawing the consent granted to Profice for the use of this information; (b) if it is no longer necessary to profice to use your personal data; (c) if you oppose the use of your personal data and profice has no valid reason to continue using them; or (D) If we have not managed your personal data in accordance with our obligations.
7. How to request more information on data processing?
If you have questions about this privacy information, on the processing of your personal data by Profice or if you intend to exercise your rights, you can contact the team in charge of the protection of Privacy Privacy using the following e -mail address: direction@profice.it.
Privacy notes
In compliance with GDPR 679/16 and pursuant to Legislative Decree 101/18, in relation to the personal data of which Profice Srl will enter, we inform you of the following:
Purposes of treatment
The processing of the customer's personal data, executable both on IT and paper support, is aimed at fulfilling the legal, accounting and corporate legal obligations, and the sending of updates and promotions relating to the products, services or initiatives of Profice Srls.Methods of data processing
The treatment is carried out by means of the operations or complex of operations indicated as collection, registration, organization, conservation, consultation, processing, modification, selection, extraction, comparison, use, interconnection, blocking, communication, cancellation and distribution of data. The operations can be carried out with or without the help of electronic or authorized tools. The treatment is carried out by the data controller and/or by the person in charge of the treatment.Provision of data
The provision of personal data is strictly necked for the purpose of carrying out the purposes of the processing.Refusal of conferment
Any refusal by the interested party to provide personal data involves the impossibility of fulfilling the activities subject to the purposes of the processing.Data communication
The persons in charge of the purposes of the processing can bring out personal data, external collaborators, legal and administrative consultants and, in general, all those subjects whose communication is necessary for the correction of the fulfillment of the purposes of the treatment.Data dissemination
Personal data can be subject to dissemination to the extent that it is necessary for carrying out the contractual obligations, for tax or legal reasons. They can also be shared with partner companies and/or third party services providers who will elaborate them on behalf of Profice for the purposes indicated above. These third parties include, but are not limited to, hosting service providers for websites, maintenance, call center and marketing activities.Transfer of data abroad
Personal data can be transferred to countries of the European Union and to third countries with respect to the European Union in the context of the assets of the treatment.Rights of the interested party
The interested party has the right to obtain confirmation of the existence or not of personal data concerning him, even if not yet registered, and their communication in an intelligible form.The interested party has the right to obtain information on the matter:
- at the origin of personal data;
- the purpose and methods of treatment;
- to the logic applied in the event of treatment made with the help of electronic tools;
- to the identification details of the owner, of the managers and the designated representative pursuant to article 5, paragraph2;
- to the subjects or to the disputes of subjects to whom personal data may be communicated or who may become aware of it as a representative designated in the territory of the State, of managers or in charge.
The interested party has the right to obtain:
- the update, the correction, the integration of data;
- the cancellation, the transformation into anonymous form or the blocking of data processed in violation of the law, including those of which retention is not necessary in relation to the purposes for which the data were collected or subsequently processed;
The interested party will be able to exercise their rights in Ogini moment by writing to profice@legalmail.it.
The data controller
The data controller is Profice Srl with registered office in via Fernelli n ° 28, 46100, Mantua (MN).Expression of consent
Taking note of the above information pursuant to Legislative Decree 101/18 and GDPR 679/16, the Customer expresses consent to data processing.Cookies
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